FAQ
At Dogument Pet Travel, we take care of a wide variety of furry friends, and naturally, we receive numerous inquiries covering different aspects of pet travel. Below, we've compiled a list of the most frequently asked questions to provide you with helpful insights and answers:
Are you able to provide transportation/shipping services from X country?
Located in San Francisco, CA, USA, we offer our services to assist with pet transportation for flights arriving or departing from SFO (San Francisco International Airport). Whether you are situated within the state or nearby states, we are here to help facilitate the process of receiving or relocating your beloved pets to any destination worldwide.
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How much will it cost to transport my pet?
At Dogument Pet Travel, we specialize in pet moving services, offering a global pet relocation experience tailored to your individual needs. Each quote we provide is customized based on essential factors like the origin, destination, type of pet, chosen airline, and the time of year.
Our extensive range of pet transport services includes both door-to-door and custom solutions, ensuring a seamless journey for your furry companion.
Our comprehensive services encompass:
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Airfare and taxes for your pet's smooth travel arrangements.
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Convenient pick-up from your residence, followed by secure delivery to the airline, making the process hassle-free for you and your pet.
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Thorough review of vaccination records or access to vet services if necessary, ensuring your pet meets all health requirements for travel.
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Assistance with obtaining vital import permits, easing your pet's entry into the destination country.
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Preparation of health certificates to meet all necessary travel regulations.
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USDA endorsements, ensuring compliance with government regulations during international pet relocation.
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Handling of custom fees to streamline the process of moving your pet globally.
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Management of quarantine fees, if applicable, ensuring a seamless pet transport experience.
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Safe and timely delivery of your cherished furry friend upon arrival at the final destination, so you can rejoice in a heartwarming reunion.
At Dogument Pet Travel, we understand the importance of personalizing each service to meet your pet's unique needs. Trust us to make your pet's journey a stress-free and comfortable one, providing you with peace of mind throughout the process.
What is needed for my pet to travel?
Ensuring a smooth travel experience begins with getting the perfect-sized kennel. You have the option to purchase one yourself or request a quote for a custom kennel from us. A properly fitting kennel is essential for your pet's comfort and well-being during the journey.
Once the kennel is sorted, the next crucial step is scheduling a vet appointment for a thorough health check-up and microchip scan. These steps are especially vital for international travel, as certain countries require specific documents such as vaccine and health certificates for entry.
At Dogument Pet Travel, we prioritize your pet's safety and happiness, making sure all necessary preparations are in place before embarking on their adventure. Trust us to handle the details, so you can focus on the excitement of your pet's upcoming journey!
How will my pet travel?
When the day comes for your comapanion to take flight, they will be safely placed in the cargo area of the plane, which is situated below the first-class seating. Rest assured, this cargo area is fully pressurized, and your furry companion will be breathing the same air as the passengers onboard. We prioritize your pet's well-being and comfort throughout the entire travel process, ensuring a safe and secure journey for your beloved companion.
Should I give a sedative to travel?
Absolutely not. At Dogument Pet Travel, we prioritize the safety and well-being of your furry companions, and we strictly adhere to the policy of not transporting any sedated or tranquilized pets. Sedation during air travel can pose significant risks, including heart and respiratory problems.
Furthermore, it's essential to note that if the airline suspects that your pet has been sedated, they may refuse travel.
Your pet's comfort and safety are our top concerns, and we follow best practices to ensure a stress-free and secure travel experience. Rest assured that we will take excellent care of your cherished furry friend throughout the journey, without the need for sedation. Your pet's well-being and comfort are our top priorities, and our expert team will ensure a stress-free and secure travel experience.
Will there be other animals on the plane?
The presence of different animals on the plane hinges on whether they share the same destination. Nevertheless, be confident that you don't have to be concerned about your furry friend mingling with others throughout the trip. Every animal will be placed securely in its own enclosure, guaranteeing a safe and cozy travel encounter. Your companion's welfare is our main focus, and we implement all precautions to offer a tranquil and enjoyable voyage for your cherished comrade.
What can travel with my pet?
There are some limitations on the items that can be attached to their kennel.
Here's a list of permissible items:
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Original or copies of required documents (Note: this may vary by airline).
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2-3 servings of food to keep them nourished during the journey.
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Collar and leash for easy handling during airport procedures.
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A shirt or another item that carries the scent of their home to provide comfort.
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A pee pad and bedding to maintain a clean and comfortable space.
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2 water dishes attached to the kennel gate to ensure hydration.
At Dogument Pet Travel, we advise against attaching any valuables to the kennel, as they may get lost in transit or may not be approved by the airlines. Our priority is to ensure the safe and smooth travel of your furry friend, and adhering to these guidelines will help make their journey stress-free and secure.
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If you have any remaining questions that haven't been addressed, don't hesitate to reach out to us. Feel free to leave us a message on our Contact page, and we, at Dogument Pet Travel, are eagerly awaiting to hear from you! Our dedicated team is here to assist you with any inquiries and ensure a seamless and pleasant travel experience. Looking forward to connecting with you soon!
